SIGNIFICANT: Shipping and delivery are managed directly by the merchandise producer, not by Synfox. As an affiliate website, we do not process orders, dispatch merchandise, or manage delivery. All shipping inquiries must be directed to the merchandise producer's client assistance team.

1. Comprehending Our Function

Synfox (www.synfox.online) is an affiliate marketing website managed by RN Negocios Digitais LTDA. We promote merchandise and may receive commissions from purchases made through our connections.

Shipping is Managed By:

2. Delivery Regions

The merchandise producer typically dispatches to the following regions:

  • United States: All 50 states and territories
  • Canada: All provinces and territories
  • International: Select countries (verify with producer)

Note: Shipping availability and expenses may vary by location. Contact the merchandise producer for specific information about your region.

3. Estimated Delivery Timeframes

Typical delivery timeframes (may vary based on location and conditions):

Region Standard Shipping Expedited Shipping
United States (Continental) 5-7 business days 2-3 business days
United States (Alaska/Hawaii) 7-10 business days 3-5 business days
Canada 7-14 business days 5-7 business days
International 14-21 business days 7-14 business days
Note: These are estimated timeframes provided for informational purposes. Actual delivery times are determined by the merchandise producer and may vary based on carrier performance, customs processing, and other factors.

4. Order Processing

When you place an order through our affiliate connections:

  1. Order Submission: Your order is received by the merchandise producer
  2. Processing: Orders are typically processed within 1-2 business days
  3. Confirmation: You receive an order confirmation email
  4. Dispatch: Once dispatched, you receive tracking information
  5. Delivery: Package arrives at your specified address

5. Order Tracking

To track your order:

  • Check the confirmation email for tracking number
  • Use the tracking number on the carrier's website
  • Contact support@getsugarharmony.com for assistance

Note: Tracking information may take 24-48 hours to update after dispatch.

6. Shipping Expenses

Shipping expenses are determined by the merchandise producer and may vary based on:

  • Delivery location
  • Package dimensions and weight
  • Shipping method selected
  • Current promotions or offers

Free Shipping: The merchandise producer may offer free shipping on certain orders or promotions. Check the checkout page for current offers.

7. International Orders

For international orders, please note:

  • Customs Duties: You may be responsible for import duties, taxes, and fees
  • Customs Delays: International packages may be held by customs
  • Address Format: Ensure your address follows international standards
  • Restricted Items: Some merchandise may be restricted in certain countries

8. Delivery Issues

If you experience delivery issues:

  • Delayed Package: Wait until the estimated delivery window passes, then contact client assistance
  • Lost Package: Contact the merchandise producer with your tracking number
  • Damaged Package: Document damage with photos and contact client assistance immediately
  • Wrong Address: Contact client assistance as soon as possible to attempt correction

9. Contact Information

For all shipping-related inquiries:

Shipping & Delivery Inquiries

Contact the Merchandise Producer:

This team handles all order-related matters including shipping status, tracking, and delivery issues.

Website Inquiries Only

For website-related questions:

Note: We cannot assist with shipping or delivery inquiries.