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Reply Duration: We typically respond within 24-48 hours during working days.

Reach Out

Select the suitable contact depending on your inquiry:

Website & Enterprise Inquiries

Questions regarding our website, enterprise, affiliate scheme, privacy, or general inquiries about Synfox.

Merchandise Orders & Assistance

Questions regarding merchandise orders, delivery, tracking, reimbursements, returns, or merchandise-related matters.

Areas We Can Assist With

Merchandise Details

Questions regarding merchandise, components, usage directions, or suggestions

Order Support

Assistance with orders, delivery, tracking, or shipment inquiries

Returns & Reimbursements

Details about our return guidelines, reimbursement procedure, or satisfaction assurance

Technical Assistance

Support with website problems, account matters, or technical complications

General Inquiries

Any additional questions or commentary about our services

Crucial Details

Merchandise Orders: If you've submitted an order via our affiliate links, please recognize that orders are processed by the merchandise supplier (not by us). For order-specific inquiries about delivery, tracking, or reimbursements, please reach out to the supplier directly at support@getsugarharmony.com
Reply Duration: We aim to address all communications within 24-48 hours during working days (Monday-Friday). Reply times may extend during weekends and holidays.
Medical Inquiries: We cannot dispense medical counsel. For health-related concerns, please seek advice from a qualified healthcare specialist.

Prior to Reaching Out

You may discover answers to your inquiries in these materials: